Small items shipped via Australia Post typically arrive within 2–6 business days, depending on your location.
Table tennis tables and bulky items are shipped via freight carriers and usually take 2–14 business days, depending on metro or regional delivery.
We make every reasonable effort to pack and dispatch all orders as quickly as possible. However, occasional delays may occur due to stock movements, courier collection schedules, high order volumes, weather, transport disruptions or other logistical circumstances outside our control.
While we will always do our best to meet estimated dispatch and delivery timeframes, these timeframes are a guide and cannot be guaranteed.
Yes — we ship across Australia.
Freight costs and delivery times vary depending on your location, particularly for bulky items.
Smaller items are shipped via Australia Post using either Parcel Post or Express Post.
We make every reasonable effort to pack and lodge orders with Australia Post as quickly as possible. Orders are processed and dispatched on business days only, excluding weekends and public holidays. Orders placed late, on weekends or on public holidays will be processed from the next business day.
While we do our best to meet expected dispatch and delivery timeframes, delivery dates cannot be guaranteed. Delays may occasionally occur due to Australia Post’s transport network, peak periods, weather, courier collection schedules or other logistical factors outside our control.
Estimated delivery timeframes are generally:
- Parcel Post: 2–6 business days
- Express Post: 1–3 business days
Delivery times may vary depending on your location and are calculated from the time the order is lodged with Australia Post.
Once your order has been dispatched, delivery is managed in accordance with Australia Post’s terms, conditions and delivery network.
Yes — we’re happy to help.
Simply contact us with:
- Product you’re interested in
- Delivery postcode
- Business or residential address
Not always. Orders containing both small items and bulky goods may be shipped separately.
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We aim to keep our website up to date, however some items may sell quickly or be in transit.
If timing is critical, feel free to contact us before ordering.
Table tennis tables must be checked carefully at the time of delivery.
Before signing for your delivery, please inspect the outside of the carton and packaging for any damage.
By signing for the delivery without noting any damage, you are confirming that the goods were received in good condition. Failure to do this makes it impossible lodge a freight damage claim with the courier after delivery.
If there is any visible damage to the carton or packaging, please write “Damaged” or “Subject to Inspection” on the courier’s delivery paperwork before signing. Please also take clear photos of the packaging before opening the carton.
Any damage must be reported to us immediately, with photos of the carton, packaging and product. Please do not dispose of the packaging until advised to do so.
If no one is available to receive the delivery, the courier may leave a card, arrange re-delivery, or take the item back to the depot, depending on the courier’s process. Additional re-delivery or depot charges may apply.
We reserve the right to conduct an in-person inspection of any product claimed to be damaged before authorising a replacement, repair or refund.
To keep your table tennis table in good condition, always store it in a dry, sheltered area and avoid exposing it to moisture, direct rain, or extreme heat unless it is specifically designed for outdoor use.
For indoor tables, do not leave the table outside, in a garage where moisture builds up, or in direct sunlight for long periods. Indoor table tops can warp or swell if exposed to damp conditions.
For outdoor tables, we still recommend using a protective cover when the table is not in use. This helps protect the surface, frame, wheels, and net from weather, dust, and dirt.
To clean the table, wipe the surface with a soft, slightly damp cloth. We do sell table tennis table cleaners that are fit for purpose. Avoid using harsh chemicals, abrasive cleaners, or too much water. Make sure the table is dry before folding or covering it.
Do not sit, stand, lean heavily, or place heavy items on the table, as this can damage the surface or frame. When moving the table, unlock the wheels first and move it slowly on a flat surface.
When folding the table away, make sure it is properly locked into position and stored safely, especially around children.
Regular care will help protect the playing surface, keep the bounce consistent, and extend the life of your table.
Yes. Table Tennis World supplies schools, clubs, community groups, associations and sporting organisations across Australia.
We are passionate about helping more people play table tennis and are always happy to assist with suitable equipment options.
Yes. We are happy to discuss bulk pricing where possible, depending on the products, quantities and delivery location.
Please email us with what you are looking for and we will assist where we can.
Yes. We can help recommend suitable tables, bats, balls, nets, barriers, robots and other equipment based on your space, budget and level of use.
Whether you need equipment for beginners, school sport, club training or competition use, we can help guide you toward suitable options.
Yes. We can provide written quotes for schools, clubs and organisations.
Please email us with the products you are interested in, quantities required, delivery address and any specific requirements.
Email – info@tabletennisworld.com.au
Yes. We accept purchase orders from schools, clubs and approved organisations.
Please email your purchase order through to us and we will confirm the order details.
Warranty periods vary depending on the brand and model of table purchased. Depending on the table, warranties may range from 1 year to 10 years.
Warranty generally covers manufacturing faults or defects, but does not cover misuse, incorrect assembly, weather damage to indoor tables, freight damage not reported at delivery, or general wear and tear.
Please contact us with your order details and photos of the issue, and we will assist with the warranty process where applicable.