Provided you have not used your product & it’s in exactly the same condition as when we sent it to you, we are happy to refund your money or offer an exchange if it is returned within 30 days of your purchase.
A product cannot be returned if you simply change your mind after hitting with the racket or using the product, so please choose carefully!
All products must still have the original packaging to be eligible for a return.
Please follow these steps to return your product(s):
Call us on 02 9542 7933 or email info@tabletennisworld.com.au to check if your product is eligible for return/exchange.
Please return the item to us via registered post. Please note, postage is at your cost.
Australia Post do not handle larger bulky items, so please contact us for assistance returning such products. Please pack the items carefully to avoid damage in shipment.Once we receive the return, it takes approximately 7 days to process the return and issue a refund/exchange
Refunds will be processed back to you via the same method you made payment. If you paid cash for your product, your refund will be sent via Bank Transfer.
If the product is faulty or damaged, doesn’t meet its description, or if you have been sent the wrong thing, we will happily exchange, refund or repair the product with proof of purchase in accordance with the Australian Consumer Law
Need help?
Contact us at info@tabletennisworld.com.au or call 02 9542 7933 for questions